December 19, 2023

Message from Entergy Mississippi on scammers

Therese Apel

Scam Alert

At Entergy, we put the safety and well-being of our customers at the forefront of everything we do. Unfortunately, we continue to see criminals attempt to scam our customers, especially during the holiday season. To help keep you safe, remember:

* Entergy will NEVER call demanding immediate payment over the phone.
* ONLY pay your Entergy bill online through
* Entergy representatives will NEVER show up at your door unannounced.

If you suspect a scam:

* Contact Entergy by calling 1-800-ENTERGY  (1-800-368-3749) to speak with an Entergy customer service representative.
* Inform your bank or financial institution, which may then direct you to other protective measures.
* Contact the proper authorities, such as the local police, state attorney general’s office, Better Business Bureau or Federal Trade Commission.
* If feel you are in immediate danger and the suspected scammer is present, call 911.

For more information on how to identify and avoid scams, please visit

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